You make
people’s day
1.Whether
you’re a concierge in
aHOTEL, or a kitchen porter working behind
the scenes, or even if you’re involved in the management of a hospitality
business, every time you come into work you’re making someone's day that
little bit better. Your business is all about people. It’s not about widgets or
spreadsheets; it’s about making people happy. So much so that there's a
dedicated website for it! Check it out and join in the Smiles
of Britain Campaign.
2. It’s
creative
As well
as being a people-oriented industry, hospitality is creative. You are creating
a product — be that food, drink, or an experience — and there's always scope to
dream up new ways of making it more enjoyable for your customers.
3. It opens
a door to the world
Every
country in the world has a hospitality industry, and the skills you learn here
are readily transferable, meaning that a career in hospitality can very easily
be the key to discovering new countries, new culture and new people. If you're
considering taking your skills abroad, our sister site, Catererglobal.com, is
the place to go for international
hospitality jobs, cruise
ship jobs and jobs in
the Middle East.
4. There’s
no need to get stuck
There is
such enormous scope within the hospitality industry that there’s never any need
for you to get stuck in one niche. You could very easily stay with the same
employer and in the space of a few years, move between receptionist
jobs, reservations
manager to concierge and beyond. Where else could you get
that sort of variety?
5. You can take
on early responsibility
Just as
there is the potential for rapid horizontal movement, you can also make your
way up the ladder very quickly in hospitality. If you work hard, acquire your qualifications, get on
with customers and colleagues, and show initiative, very soon, you'll find
yourself in a senior position managing people and projects.
6.
Not 9-5
If
you’re the sort of person who likes getting up at the same time in the morning,
having the same breakfast, putting on a suit and tie, and then catching the
same train into the same office, day after day after day, then hospitality
probably isn’t for you. It involves a great deal of variety, not only in
terms of the hours you work, but also the work you do during those hours.
7. Clear
route in
There is
a clear set of hospitality qualifications that are accepted across the industry and
there are hundreds of places up and down the country where you can train to
achieve those qualifications. You can find out more about getting qualified in
our dedicated training
section.
Springboard, the hospitality charity, can
help you with entry-level qualifications, or you can contact the National
Skills Academy for Hospitality to find
out about their accredited
courses.
8. Great
perks
If you
work in an office then the perks probably don’t go much further than a dismal
Christmas party with cheap drinks, dire music and everyone looking a bit
awkward. In hospitality things are different. After all, we’re here to help our
customers have fun, so we can also make sure we share some of that fun with
each other in the form of employee perks. Rubbing shoulders with celebrities
and gourmet meals are just some of the perks those in hotel
jobs could
enjoy.
9. Great
atmosphere
In any
workplace, there are always colleagues
you don't get on with, and one or two who are a bit unfriendly,
but the good news is that not many work in hospitality. We don’t hire people
who are unfriendly to our customers, which is why the hospitality industry
contains some of the most vibrant, lively and fun people you’ll ever meet.
10. It’s
a safe bet
People
always need food, drink and somewhere to sleep, don't they? So, even
in shaky economic climates like the recent credit crunch, the
hospitality industry is relatively secure. In fact, in late 2009, Bob Cotton,
CEO of the BHA said of the recession:
"The
past 12 months [since October 2008] have been some of the most difficult
the [hospitality] industry has experienced for many years, but it is noticeable
that bothHOTELS and restaurants are surviving, largely
unscathed."
So what
are you waiting for?
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