Friday, May 20, 2011

Additional online courses comming soon by iwhtm

Additional Online Courses


iwhtm  is proud to offer additional online courses at discount fees through our partnership with the Professional Server Certification Corporation, the leading provider of online training for the hospitality industry.

Liquor Knowledge Online Course
Liquor Knowledge Online Training CourseThe best bartenders understand the different brands of liquor in their bar and know how to "upsell" to their customers. This 40-hour course will help build your product knowledge which will make you a better bartender. Increase your bottom line by serving top-shelf drinks that customers will enjoy and will gladly pay top money for. Includes Certificate and Toll Free Support.
Course Number: PS103A  Fees:1000 rs

Alcohol Server License Online Course
Responsible alcohol server training ensures that sellers and servers of alcohol understand the liquor laws in their states and serve responsibly. Some areas require alcohol seller/server certification for any employee that handles alcohol. Alcohol seller/server certification is a separate type of training that requires a short, state-specific course and is often required by employers in California, Illinois, North Carolina, South Dakota, Texas, Utah, Vermont, Wisconsin and other states.

All PBSO courses come with live toll free support!
Our online responsible alcohol seller/server training course can be taken in one or more online sessions and satisfies the requirements in most areas. It is a good idea to get this additional certification because many establishments require this training to lower their insurance rates or to meet regulations. This additional certification can also help you stand out from other job applicants who don't have alcohol server training. Includes course Certificate and Toll Free Student Support.
Course Number: PS101A  Fees:2400  Enroll

Gratuity Secrets Online Course
Gratuity Secrets and Tips Online Training CourseTipping, also known as a gratuity, is a multi-billion dollar industry in the United States. Restaurants and bars rely on customer tips to supplement employee income, thereby keeping prices low and cutting down on sales tax the customer would otherwise have to pay. Because tipping is obligatory, the server assumes all the risk and reward, while the restaurant or bar can operate safely at a lower cost. Servers need to know proven methods to increase their bottom line. The purpose of this course is to help you develop strategies to maximize your overall tipping percentage and the customer’s overall bill, which is the basis for your tip. Includes course Certificate and Toll Free Student Support.
Course Number: PS105A  Fees: 2400  Enroll

Wine Knowledge Online Course
Wine Knowledge Online Training CourseThe consumption of wine in America has skyrocketed in the past fifteen years. No matter where you are employed as a bartender, waiter, waitress, or server, you will need at least some knowledge of wine. Arming yourself with wine knowledge will help you as a bartender to make suggestions when asked by a customer and may lead to bigger tips. If you want to work in a restaurant that serves wine, you need to have some basic knowledge of wines. This course is perfect for teaching you what you need to know. Includes course Certificate and Toll Free Student Support.
Course Number: PS102A  Fees: 2400 

Waiter/Waitress Online Course
Waiter / Waitress Online Training CourseIf nothing motivates you more than a challenge, working as a server could be for you. This job is all about serving customers and making sure they are happy with everything you provide to them during their stay at your restaurant. To be a waiter or waitress you have to be able to think fast and have a good memory. It may not always seem like it, but servers have a responsibility to be extremely well organized and "together." Not only do they have to deal with cranky customers, hot kitchens, and sore feet, they also have to have a positive attitude and the ability to juggle many tasks (and plates) at once. Includes Certificate and Toll Free Support.
Course Number: PS104A  Fees:2400  Enroll

Club Drugs Online Course
Club Drugs Online Training CourseThis course is set up to allow you to advance your knowledge of club drugs, through easy-to-master lessons. You will learn your role in recognizing club drugs and drug abuse along with your responsibilities and obligations under the law. As you move through the course, you will learn the common terminology and common names for club drugs and how to recognize when an individual is under the influence of drugs, including how you should react. Course topics include marijuana, stimulants, depressants, hallucinogens, pharmaceuticals, amphetamines, cocaine, and ecstasy. Includes Certificate and Toll Free Support.
Course Number: PS106A  Fees 2400  Enroll

General Course Information
    These online courses are set up to allow you to advance your knowledge of the hospitality industry through easy-to-master lessons. As you move through the course, you will learn specific and detailed information that will help you improve your career.

How long do the courses take?
    Each course will take at least 2 to 3 hours to complete.  However, any additional time needed will depend on your personal study habits. You can take as much time as you need. Previous quiz results will be saved.

What if I want to take a break?
    Short breaks are acceptable so long as you don't leave your computer for too long. If your computer is idle for 25 minutes, a warning message will pop up explaining that you have 5 minutes left of inactivity before you are automatically logged off and have to log back in again. You can reset the inactivity timer by moving your mouse or clicking on a link.

How do I use the flash cards?
    You will use Interactive Flash Cards to practice the concepts from each lesson. Click the button on the flashcard page to start the flash cards.  Step through them one by one by using the right arrow.  You can also step back through the flash cards by clicking on the left arrow. You will be presented with flash cards prior to the quiz for each lesson.

How do I take the quiz and/or final exam?
    You click the button on the quiz page to start each lesson quiz. At the end of the quiz you will see your results.

Can I take the quizzes more than once?
    Yes, if you feel you need more practice, review the lessons and flashcards again before retaking the quiz.  You can take the practice quizzes as many times as you like.

What if I fail a course?
    You can re-take each course as many times as needed in order to pass.

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